Julie Byrd

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Activity overview

Latest activity by Julie Byrd
  • Julie Byrd created an article,

    Do I need to use a network switch with the Bigleaf Service?

    No, you do not need a switch to use the Bigleaf Service, even in a high availably environment.  For details about our service offerings and the required equipment, see our Configurations page and t...

  • Julie Byrd created an article,

    Using switches with Bigleaf routers

    As of January 2023, Bigleaf stopped providing Cisco switches for use in High Availability (HA) environments. We improved our architecture to no longer require Bigleaf-provided switches in our HA de...

  • Julie Byrd created an article,

    Does Bigleaf block any TCP/UDP ports or protocols?

    No, Bigleaf doesn’t block any ports or protocols. If after setting up the Bigleaf service you find that you’re unable to open cloud applications or certain websites, do the following: Contact your...

  • Julie Byrd created an article,

    What is Bigleaf’s monitoring and tunnel overhead?

    Bigleaf uses a tunnel overlay to provide SD-WAN and internet optimization features, such as Same IP Address Failover and intelligent load balancing. As with any tunnel and overlay network, there is...

  • Julie Byrd created an article,

    Slow file transfer speeds and delays when browsing and opening files

    After installing Bigleaf at a customer location(s), some users experience slower than expected file transfer speeds between sites. Other related issues are a delay while browsing file shares betwee...

  • Julie Byrd created an article,

    How do I upgrade to the Premier tier?

    Upgrading to the Premier tier is easy, whether it's moving from the Essential (Standard Availability) tier, or if you're no longer using switches in your Bigleaf High Availability (HA) deployment. ...

  • Julie Byrd created an article,

    Why isn’t my ISP showing a link on WAN1 or WAN2 on the BLR-108 router?

    If after you connect a BLR-108 router to a WAN port you don’t see the lights indicating an active connection, check which WAN port is being used. The BLR-108 only supports auto negotiation on ports...

  • Julie Byrd created an article,

    Replacing a Bigleaf router

    If a router fails, or you want to replace an existing Bigleaf router with a new one, follow these steps. The replacement router you receive from Bigleaf is pre-configured and ready to install. The ...

  • Julie Byrd created an article,

    Using the rack mount hardware with the BLR-108 router

    To make it easier to add a Bigleaf BLR-108 router to a rack, we include a rack mount kit with the router. The kit includes a power supply cradle, screws, and ears to secure the router to the rack r...

  • Julie Byrd created an article,

    Bigleaf Installation Guides

    There are three Installation Guides, depending on the type of Bigleaf Service you're using. There's also a guide for installing an expansion card on a Bigleaf BLR-112 router. Select the guide you w...