John Hogan

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Activity overview

Latest activity by John Hogan
  • John Hogan created an article,

    Does Bigleaf service use data on an LTE 4G connection?

    Bigleaf's SD-WAN service includes monitoring traffic to detect packet loss, latency, jitter and throughput in real-time.  When an LTE 4G circuit is set to Backup Only mode, our monitoring traffic w...

  • John Hogan created an article,

    Do I own the equipment that you send to me?

    No, Bigleaf provides it as a rental while you’re paying for services. That way you don’t have to deal with warranties or maintenance packages. If you cancel your Bigleaf service then we'll have you...

  • John Hogan created an article,

    Will Bigleaf cause increased Latency?

    Often times, yes there can be a small increase. All of your traffic will be tunneled through our gateway clusters to ensure that Failover and Dynamic QoS works seamlessly. These clusters are locate...

  • John Hogan created an article,

    How fast will my Internet be with Bigleaf?

    The goal of the Bigleaf service is to provide the best possible performance with the available Internet resources (circuits), and to provide peace of mind so you don’t have to worry about Internet ...

  • John Hogan created an article,

    What happens if an onsite Bigleaf router fails?

    If you contact our support team and we confirm that the router has failed, then we will immediately overnight a replacement at no charge. Note, you are responsible to provide surge-protected power ...

  • John Hogan created an article,

    Can Bigleaf provide QoS prioritization for VPN traffic?

    Yes, in a couple of ways. By default we prioritize all VPN tunnels above background traffic like file transfers and YouTube. In addition, we can prioritize traffic within VPN tunnels by honoring Qo...

  • John Hogan created an article,

    How many Internet connections does the Bigleaf router support?

    On all of our current routers, we can support up to 4 ISP connections. 

  • John Hogan created an article,

    Does Bigleaf service work with just 1 Internet connection?

    Yes, you’ll see several benefits including our Dynamic QoS and advanced monitoring with even just 1 connection. Check out this blog post and video for detailed info.