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  1. Bigleaf Networks
  2. Problems and Troubleshooting

Problems and Troubleshooting

  • Port density and LAG configuration when using High Availability
  • How to factory reset a Bigleaf router
  • Selecting the type of Bigleaf router availability for a site (Standard, High Availability, Warm Spare)
  • Load Balancing options for WAN circuits
  • Using Custom Prioritization Rules in QoS
  • Configuring LAN Network Modes (Static, DHCP and NAT)
  • Configuring expansion Ports in Standard High Availability (no switches)
  • Using the AUX port of a Bigleaf router as a second LAN
  • How to change the Bigleaf router WAN settings using the local router configuration page
  • Warm spare router ports and protocols
  • What to do if your primary router fails
  • Connecting the cables for High Availability routers with switches
  • Using SFP modules with Bigleaf routers
  • How do I find my public IP address(es)?
  • A High Availability (HA) with Switches site is not coming online
  • Services that rely on geolocation do not work
  • The mail server cannot send mail
  • Network services like VPNs or websites are not working
  • LAN devices cannot resolve DNS hostnames
  • A new site has no LAN connectivity to the internet
  • Site latency is too high
  • Bandwidth usage is too high for a metered circuit
  • The ISP circuit or LAN interface is not auto-negotiating properly
  • A circuit has packet loss or latency
  • Site speeds are too slow
  • A site is offline
  • Newly added circuits do not come online
  • What happens if an onsite Bigleaf router fails?
  • How can I test the speed of my Bigleaf service?

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