Bigleaf router ports and protocols

The Bigleaf Cloud Connect (BCC) dashboard centralizes management, optimization, and monitoring of Bigleaf routers at customer sites. To manage devices, the BCC and Bigleaf infrastructure connect via various ports and protocols.

Usually, no firewalls or special security settings are needed when Bigleaf devices connect directly to ISP equipment at the Internet edge.

Warm Spare routers, however, are typically placed behind the customer firewall on the customer-managed network.

Follow your network security best practices and regulations, but ensure the router can connect to Bigleaf's infrastructure over the internet for management and updates. This keeps the failover router ready if the primary fails. Refer to our Help Center article on how to install and connect your Warm Spare router.

Port and protocol usage

Allow outbound connections on these ports and protocols. The Bigleaf router will initiate communication with our infrastructure and the BCC on these source and destination ports. 

See also

What to do if your primary router fails