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  1. Bigleaf Networks
  2. Frequently Asked Questions
  3. Frequently Asked Questions

Frequently Asked Questions

  • List of Bigleaf PoP (Point-of-Presence) Locations
  • VersaPay User Abilities
  • How to access and pay invoices on Versapay.
  • How to signup for Versapay, add a payment method, and enable auto payments
  • Bigleaf Status Page
  • Do I need to use a network switch with the Bigleaf Service?
  • Does Bigleaf block any TCP/UDP ports or protocols?
  • What is Bigleaf’s monitoring and tunnel overhead?
  • How do I upgrade to the High Availablity Add-On?
  • Glossary of Terms
  • Can I take my Bigleaf router with me if I move my office location?
  • What are the Bigleaf-provided DNS servers that I can use?
  • How does Bigleaf provide dynamic Quality of Service?
  • Does Bigleaf service use data on an 4G/5G connection?
  • Do I own the equipment that you send to me?
  • Will Bigleaf cause increased Latency?
  • How fast will my Internet be with Bigleaf?
  • Can Bigleaf provide QoS prioritization for VPN traffic?
  • How many Internet connections does the Bigleaf router support?
  • Does Bigleaf service work with just 1 Internet connection?
  • Can I upgrade my Bigleaf service to a higher speed package?
  • Is Bigleaf service guaranteed?
  • How are my Bigleaf IP addresses assigned?
  • Do I need static IP addresses from my internet providers?
  • Isn't the Bigleaf router a single point of failure?
  • What level of Bigleaf service do I need?
  • Do I need a hardware device to use Bigleaf?

Company

  • Support: 1-888-244-3133
  • support@bigleaf.net
  • Bigleaf Networks

Resources

  • Service Status
  • Web Dashboard
  • Bigleaf Service SLA
  • Acceptable Use Policy

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