Using Bigleaf Wireless Connect

Bigleaf Wireless Connect offers a metered 20GB or 100GB cellular data plan to be used with a WAN circuit. With a metered wireless plan there are measurements of the amount of gigabytes of data that flow through the device.  You can have multiple cellular circuits with different carriers and data plans at a site, each circuit requiring its own LTE device provided by Bigleaf. 

The available cellular data is not ‘pooled’ or shared with anyone else, you get the entire amount in your selected plan.  When the metered bandwidth usage is exceeded, the wireless services will still be functional but throttled to only 1/1 Mbps speeds. Bigleaf will notify you via email when you’re approaching the bandwidth limit on your wireless service plan. Available data is reset on the 24^th of each month.

For more information about data usage, see Wireless Connect Data Usage.

The Teltonika router

Bigleaf Wireless Connect includes a Teltonika RUTM50 device that connects to your Bigleaf router and offers an additional 5G wireless circuit to ensure uninterrupted access and optimal performance of your cloud-based mission-critical tools and resources.

The RUTM50 device is pre-configured with T-Mobile as the primary cellular provider, and AT&T as the secondary provider. If you find that you aren’t getting reliable cellular service with T-Mobile in your area, contact Bigleaf Support to activate AT&T on the device.

Note: In some cases, you may be provided with a Teltonika RUTX11 4G LTE device if 5G cellular service is not available in your area, or if your environment requires it for a different reason.

The diagrams below show the various ports and connectors on the front and back of the Teltonika RUTM50 device. Refer to the Bigleaf Install Guides for detailed instructions for connecting the Teltonika device to your Bigleaf environment.

Because this is a wireless circuit, strong signal strength is important. See Wireless Connect Signal Strength for more information.

Important: If for some reason the Teltonika router is not working or is having issues with configuration, DO NOT factory reset the router. Contact Bigleaf Support for assistance.