Wireless Connect Cellular Data Usage

Bigleaf Wireless Connect offers a metered 20GB or 100GB cellular data plan to be used with a WAN circuit. With a metered wireless plan there are measurements of the amount of gigabytes of data that flow through the LTE device.

The available cellular data is not ‘pooled’ or shared with anyone else, you get the entire amount in your selected plan. When using a cellular WAN circuit, even as a backup, Bigleaf’s circuit monitoring will use some of your monthly data allotment, depending on how you configure the circuit usage.

When the metered bandwidth usage is exceeded, the wireless services will still be functional but throttled to only 1/1 Mbps speeds. Bigleaf will notify you via email when you’re approaching the bandwidth limit on your wireless service plan. Available data is reset on the 24^th of each month.

Watch your email for circuit alerts and don't ignore outage notifications of your non-cellular circuits. These notifications will let you know when your backup cellular circuit is being heavily used. Bigleaf will remind you daily if a circuit remains down. This is the default re-notification interval, which you can edit on the Account page in Bigleaf Cloud Connect.

For details about overhead and background utilization, see What is Bigleaf’s monitoring and tunnel overhead?

Available Wireless Plans

20GB Wireless plan

Bigleaf recommends the WAN Circuit Usage be set to Backup Only, which uses 4.8GB of cellular data per month. This ensures the circuit has ample bandwidth as a backup circuit if the primary connections are down.

100GB Wireless plan

For this plan, the WAN Circuit Usage can be set to any mode (Load Balance, Avoid, Backup Only, Custom Settings) depending on your network, application, and bandwidth needs. The Load Balance and Avoid settings use approximately 15GB of data per month. For more information about these settings, see Load Balancing options for WAN circuits.

To check which Circuit Usage setting is in use, go to Cloud Connect and open the Site configuration page for your site. Scroll down to the Circuits section and select Show Advanced Options.

Upload/Download speeds

Bigleaf sets the wireless circuit’s Download Speed to 20 Mbps and the Upload Speed to 5 Mbps by default. Depending on the specific signal strength and coverage area, you may see faster or slower speeds, particularly with 5G services where speed ranges can vary significantly based on distances to local cellular provider towers, terrain, and office building architectures.

Important: We recommend that you contact Bigleaf Support after installing the Teltonika device so that we can test available wireless speeds at your location, and adjust the circuit speeds settings if needed. For Bigleaf’s QoS prioritization, intelligent load-balancing, and seamless failover functions to work properly, the site circuit speeds in Cloud Connect should be set as close as possible to actual wireless speeds available at your location.